The term “digital transformation” is not new, but a buzzword adopted by businesses, organisations and even educational institutions currently embracing digital tech transformation in the bid to improve their operating processes and systems. In most public and private sector operational policy, digital transformation is considered essential to an organisation’s success today, as it is intended to revolutionise how work gets done and data is applied. 

Digitalisation was the lifeline that pulled many countries through the turbulence of the pandemic, and nowhere else was this more evident than in the AS