Technology is playing an increasingly important role in improving the quality of care for the elderly, be it enhancing aged care patient experience, developing home-care for an ageing population, or automating clinical processes.

Associate Professor Tan Hwee Pink from SMU’s School of Information Systems, together with his team, have extensive ground experience in developing and deploying senior-centric technologies, from previous research projects at SMU.  They are now collaborating with NTUC Healthcare Co-operative Ltd, a key provider of community programmes for seniors in Singapore, to use smart technology to enhance the operational efficiency and productivity of NTUC Healthcare’s centres.

In this podcast, he discusses the type of technologies deployed in the project with NTUC Healthcare, the preliminary results achieved, and the challenges faced.