Mind Meets Machine
Mind Meets Machine
How AI is changing the way businesses operate
The age of Artificial Intelligence has arrived and is changing the way organisations operate. Recent developments in Machine Learning have led to an explosion of new tools that are revolutionising how teams work, at scale. At the same time, concerns about data privacy, cybersecurity and legal implications are causing many tobe cautious. With regulatory measures still in their development stage, how should one navigate AI’s fast-evolving landscape? Three SMU professors offer their perspectives.
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On how ChatGPT is changing the way industries do business
Digital transformation is ultimately not about technology, it’s about people. And this hasn’t changed with ChatGPT.
Tamas Makany
Associate Professor of Communication Management (Practice)
Singapore Management University
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On the new possibilities for unlocking consumer insights
Every person’s voice is unique, which makes it difficult for researchers to analyse it. With artificial intelligence technology, we are able to use voice synthesis models and programme them in a way that makes comparison possible.
Hannah H. Chang
Associate Professor of Marketing
Singapore Management University
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On medical AI and its legal implications
The law of negligence would probably not require the doctors to understand or explain the detailed and complex intricacies of the AI model to the patient. What is important would be the doctor’s awareness of the reliability (or otherwise) of the AI for the intended use.
Gary Chan
Professor of Law
Singapore Management University
What does a future with ChatGPT and Generative AI look like?
Industries with large datasets as content at the core of their business processes can expect immediate benefits from ChatGPT