Inside the Mind of

Swapna Gottipati

Swapna Gottipati is an Associate Professor of Information Systems (Education) and Associate Dean (Undergraduate Education) at Singapore Management University. Her research focuses on Information Extraction and Retrieval, Text Mining and Analytics, Opinion mining and Sentiment analysis, Natural language processing and Machine learning, Data Mining Applications, Education Analytics and Digital Business.

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  • Digital Transformation

During our performance evaluations, our reporting officers might give suggestions on how to improve the courses we teach.. they should be able to know what happened both within the course, as well as about the course at a macro level. If they are aware of the positive comments provided for other courses, these can also be shared with other faculty for improvement in their teaching.

Swapna Gottipati, Improving teaching quality through qualitative feedback… using machines